Privacy Policy

Website: https://elearningholyquran.com/

Effective Date: [July 1, 2025]

At E Learning Holy Quran {E LEARNING HOLY QURAN (SMC-PRIVATE) LIMITED}, we are committed to protecting your privacy and ensuring your personal data is handled securely.

1. Information We Collect

We may collect:

  • Name, email address, phone/WhatsApp number
  • Student details (age, learning level, course progress)
  • Payment details (processed securely via third parties)
  • We don't access any Technical data (IP address, browser, cookies)

2. How We Use Your Information

We use your information to:

  • Provide online Quran classes and related services
  • Schedule and manage lessons
  • Communicate with students and parents
  • Improve teaching quality and user experience
  • Send updates, reminders, or promotional messages (optional)

3. Data Protection

  • We use secure systems and tools to protect your personal information from unauthorized access or misuse.

4. Sharing of Information

  • We do not sell or rent your personal data.

We may share it only with:

  • Payment service providers
  • Legal authorities if required

5. Your Rights

You may:

  • Request access to your data
  • Request correction or deletion
  • Opt out of marketing communications

6. Contact

📧 Email: info@elearningholyquran.com
💬 WhatsApp: https://wa.me/+17862179786
📍 Address: E LEARNING HOLY QURAN (SMC-PRIVATE) LIMITED. Flat 3, G Floor, Waheed Center, St 46, Qadir Park, NawanKot, SamanAbad, Multan Road, Lahore, Pakistan 54000

💰 Refund Policy

1. General Policy

We aim to deliver high-quality Quran education services worldwide.

2. Free Trial

We offer a 3-day free trial before paid enrollment

No refund applies to free trial sessions

3. Refund Eligibility

Refunds may be issued if:

Paid service was not delivered

Technical issues from our side prevented classes

Duplicate payment occurred

4. Non-Refundable Cases

No refund will be provided if:

Student/parent cancels without valid reason

Sessions were already delivered

Absence without prior notice

5. Partial Refund

May be granted based on unused classes

6. Processing Time

Refunds are processed within 5–10 business days

🛠️ Services Policy

1. Nature of Services

We provide:

One-to-one online Quran classes

Tajweed, Hifz, Tafseer, Noorani Qaida, and Islamic studies

Flexible schedules for global students

2. Class Structure

Classes are typically 30 minutes per session

Conducted via online tools (Zoom/Skype etc.)

3. Scheduling

Classes must be scheduled in advance

Students must join on time

4. Cancellation Policy

Less than 6 hours notice → class will be charged

Repeated absence may lead to discontinuation

5. Teacher Responsibility

Qualified Quran tutors provide structured lessons

Interactive teaching methods are used (charts, tools, etc.)

6. Student Responsibility

Students must:

Maintain discipline and respect

Ensure stable internet connection

Follow teacher instructions

📜 Terms and Conditions

1. Acceptance

By using https://elearningholyquran.com/

, you agree to these terms.

2. Services

We reserve the right to:

Modify courses or pricing

Accept or reject registrations

3. Payments

Fees must be paid in advance

Monthly packages apply (e.g., 3 or 6 days/week plans)

Non-payment may result in suspension

4. Free Trial

Limited to one per student

Subject to availability

5. Intellectual Property

All website content (text, materials, lessons) belongs to E-Learning Holy Quran and cannot be copied without permission.

6. Limitation of Liability

We are not responsible for:

Internet issues on the user side

Device/software problems

Learning outcomes dependent on student effort

7. Conduct Policy

We reserve the right to terminate services if:

Misbehavior occurs

Policies are violated

8. Changes to Terms

We may update these policies at any time. Continued use means acceptance.

9. Governing Law

These terms are governed by the laws of Pakistan.

We are also abided by:

GDPR compliance line (for Europe users).

Child protection clause.

Recording consent clause (if any).